Access Statement of Intent
We work to provide high standards of service as the Positively Birmingham Walking Tours continually
develop and promote equality of opportunity. Guided tour groups comprise people of all abilities
accompanied by a trained guide. At the start of every tour we offer health and safety advice relevant to
the tour. This also includes aspects relating to participants individual needs, expectations and access as
required.
Language and Hearing
Tours are designed to have visual aspects and a clear commentary. Guides are trained in the art of
speaking in what can sometimes be noisy parts of the city. We use an audio system to ensure everyone
can hear the guide - we pioneered this in Birmingham.
You are welcome to bring an interpreter or a British Sign Language Interpreter on the tour. Please ask
your interpreter to make themselves known to the guide at the start of the tour. The guide will then
aim to work with you to ensure good positioning throughout to optimise communication.
Physical Access
Our first walking tours range from 2.5km to 4 km covered over 2 hours. Stair-free routes can be taken if
required. Tour guides assess the ability of participants to undertake the walking route at the start and
alter the itinerary appropriately if required. There are accessible toilets on our routes.
There is always building work being undertaken in central Birmingham and this sometimes requires
route changes.
Please always contact us by email to discuss specific issues relating to coming on the walking tours in
a wheelchair.
Visual Impairment
The tour has both visual and descriptive content. For those who have visual impairment the guide can
increase the amount of description.
Please Ask Our Advice
If you have any concerns about the suitability of the tour for your own circumstances please email us to
discuss.
Dogs on Tour
We do allow dogs on tour but depending on route owners may have to miss indoor aspects of the tour
(ICC, Library of Birmingham and The Exchange for example).
Carers
For those requiring a carer to accompany them a free carer place is offered. If you want to book on the
tour with a carer please book yourself on and then email us to inform that you will be bringing a carer
with you.
Feedback Welcome
We work to make our tours accessible and take advice from organisations that promote access in the
city. We welcome your input to discuss individual requirements. If you have been on the Positively
Birmingham Walking Tour and would like to feedback to us then please do email us.
Birmingham Picture Library, July 2016,
Most recently updated April 2024